Bailey, K. L. (1997). Customer service for dummies (2 edition.).
Chicago Edition CitationBailey, Keith; Leland. Customer Service for Dummies. 2 edition. Comdex Computer Pub: New Delhi, 1997.
MLA Edition CitationBailey, Keith; Leland. Customer Service for Dummies. 2 edition. 1997.
Warning: These citations may not always be 100% accurate.