Camp, R. C. (1997). Business process benchmarking: Finding and implementing best practices.
Chicago Edition CitationCamp, Robert C. Business Process Benchmarking: Finding and Implementing Best Practices. Vision Books: New Delhi, 1997.
MLA Edition CitationCamp, Robert C. Business Process Benchmarking: Finding and Implementing Best Practices. 1997.
Warning: These citations may not always be 100% accurate.