Achieving excellence through customer service

Lignende værker

• 50 activities for achieving excellent customer services
  af: Doane, Darryl S; Sloat, Rose D
  Udgivet: (2004)
• Nordstrom way to customer service excellence
  af: spector, Robert; McCarthy, Patrick
  Udgivet: (2012)
• Complaint management excellence creating customer loyality through service recovery
  af: Cook, Sarah
  Udgivet: (2012)
• Creating customer satisfaction excellence
  af: Mody, Suresh M
  Udgivet: (1997)
• Achieve sales excellence : the 7 customer rules for becoming the new sales professioonal
  af: Stevens, Howaed; Kinni, Theodore
  Udgivet: (2007)