Kanji, G. K. A. (1996). 100 methods for total quality management.
Chicago Edition CitationKanji, Gopal K; Asher. 100 Methods for Total Quality Management. Response Books: New Delhi, 1996.
MLA Edition CitationKanji, Gopal K; Asher. 100 Methods for Total Quality Management. 1996.
Warning: These citations may not always be 100% accurate.