Dunckel, J. T. (1994). Keeping customers happy: Strategies for success.
Chicago Edition CitationDunckel, Jacqueline; Taylor. Keeping Customers Happy: Strategies for Success. Lancer Paperbacks:New Delhi, 1994.
MLA Edition CitationDunckel, Jacqueline; Taylor. Keeping Customers Happy: Strategies for Success. 1994.
Warning: These citations may not always be 100% accurate.