So you think you can cope with customers

Antzeko izenburuak

• Total customer value management : tranforming business thinking
  nork: Mahjan, Gautam
  Argitaratua: (2011)
• Can't buy me like : how authentic customer connections drive superior results
  nork: Garfield, Bob; Levy, Doug
  Argitaratua: (2013)
• Customer in the boardroom ? crafting customer - based business strategy
  nork: Bijapurkar, Rama
  Argitaratua: (2012)
• Superior customer value: strategies for winning and retaining customers
  nork: Weinstein, Art
  Argitaratua: (2012)
• Loyalty leap : turining customer information into customer intimacy
  nork: Pearson, Bryan
  Argitaratua: (2012)