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Quality: Sustaining customer service
| 1. Verfasser: | |
|---|---|
| Format: | Printed Book |
| Veröffentlicht: |
Century Business: London
1993
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| Schlagworte: |
| LEADER | 00572nam a2200193 4500 | ||
|---|---|---|---|
| 020 | |a 712655190 |c P9 | ||
| 082 | |a 658.562 TAY | ||
| 100 | |a Taylor, Lynda King | ||
| 245 | |a Quality: Sustaining customer service |c Taylor, Lynda King | ||
| 250 | |||
| 260 | |a Century Business: London |c 1993 | ||
| 300 | |a 270 p | ||
| 490 | |||
| 500 | |||
| 590 | |||
| 650 | |a Quality control management--Total quality management | ||
| 942 | |c BK | ||
| 999 | |c 133688 |d 133688 | ||
| 952 | |0 0 |1 0 |4 0 |6 658_562000000000000_TAY |7 0 |9 147148 |a IMK |b IMK |g 0.00 |l 0 |o 658.562 TAY |p IMK00785 |r 2019-10-25 |w 2019-10-25 |y BK | ||