Quality: Sustaining customer service

Benzer Materyaller

• Customer and market-driven quality management
  Yazar:: Edosomwan, Johnson A
  Baskı/Yayın Bilgisi: (1996)
• Managing quality: A practical guide to customer satisfaction
  Yazar:: Murthy, D B N
  Baskı/Yayın Bilgisi: (1999)
• Quality Management : creating and sustaining organizational effectiveness
  Yazar:: Summers, Donna C S
  Baskı/Yayın Bilgisi: (2005)
• Quality management : creating and sustaining organizational effectiveness
  Yazar:: Summers. Donna C S
  Baskı/Yayın Bilgisi: (2009)
• Juran on quality by design the new steps for planning quality into goods and services
  Yazar:: Juran, J M
  Baskı/Yayın Bilgisi: (1992)