APA Edition Citation

Urvashi Makkar and Harinder Kumar Makkar. (2012). Customer Relationship Management.

Chicago Edition Citation

Urvashi Makkar and Harinder Kumar Makkar. Customer Relationship Management. Tata Mc Graw Hill : New Delhi, 2012.

MLA Edition Citation

Urvashi Makkar and Harinder Kumar Makkar. Customer Relationship Management. 2012.

Warning: These citations may not always be 100% accurate.