APA aipamena

Urvashi Makkar and Harinder Kumar Makkar. (2012). Customer Relationship Management.

Chicago Style aipamena

Urvashi Makkar and Harinder Kumar Makkar. Customer Relationship Management. Tata Mc Graw Hill : New Delhi, 2012.

MLA aipamena

Urvashi Makkar and Harinder Kumar Makkar. Customer Relationship Management. 2012.