एपीए उद्धरण

Dyche, J. (2013). CRM Handbook: A Business guide to Customer relationship management.

शिकागो स्टाइल उद्धरण

Dyche, Jill. CRM Handbook: A Business Guide to Customer Relationship Management. Pearson: New Delhi, 2013.

एमएलए उद्धरण

Dyche, Jill. CRM Handbook: A Business Guide to Customer Relationship Management. 2013.