APA Edition Citation

Clow, K. E. a. . K. (2009). Services marketing: Operation, management and strategy.

Chicago Edition Citation

Clow, Kenneth E and Kurtz. Services Marketing: Operation, Management and Strategy. Dreamtech Press India Ltd., New Delhi, 2009.

MLA Edition Citation

Clow, Kenneth E and Kurtz. Services Marketing: Operation, Management and Strategy. 2009.

Warning: These citations may not always be 100% accurate.