APA Edition Citation

Ford, L. (2009). Exceptional customer service: Gioing beyond your good service to exceed the customer's expectation.

Chicago Edition Citation

Ford, Lisa. Exceptional Customer Service: Gioing Beyond Your Good Service to Exceed the Customer's Expectation. Adams Media Corporation, Avon, 2009.

MLA Edition Citation

Ford, Lisa. Exceptional Customer Service: Gioing Beyond Your Good Service to Exceed the Customer's Expectation. 2009.

Warning: These citations may not always be 100% accurate.