Why CRM doesn't work: How to win by letting customers manage the relationship

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• Why crm doesn't work:how to win by letting customers manage the relationship
  Yazar:: Newell, Frederick
  Baskı/Yayın Bilgisi: (2004)
• Why CRM doesn't work : how to win by letting customers manage the relationship /
  Yazar:: Newell, Frederick
  Baskı/Yayın Bilgisi: (2004)