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Why CRM doesn't work: How to win by letting customers manage the relationship
| Main Author: | |
|---|---|
| Format: | Printed Book |
| Published: |
Kogan Page India Private Limited, New Delhi
2008
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| Subjects: |
| LEADER | 00567nam a2200157 4500 | ||
|---|---|---|---|
| 082 | |a 658.812 NEW-W | ||
| 100 | |a Newell, Frederick | ||
| 245 | |a Why CRM doesn't work: How to win by letting customers manage the relationship |c Newell, Frederick | ||
| 250 | |||
| 260 | |a Kogan Page India Private Limited, New Delhi |c 2008 | ||
| 300 | |a 263 p | ||
| 490 | |||
| 650 | |a Customer relationship management--Sales Management | ||
| 942 | |c BK | ||
| 999 | |c 127928 |d 127928 | ||
| 952 | |0 0 |1 0 |4 0 |6 658_812000000000000_NEWW |7 0 |9 141390 |a COM |b COM |l 0 |o 658.812 NEW-W |p COM04822 |r 2019-10-24 |w 2019-10-24 |y BK | ||