Customer relationship management: How to turn a good business into a great one

Antzeko izenburuak

• Customer relationship management: How to turn a good business into a great one
  nork: Roberts-Phelps, Graham
  Argitaratua: (2004)
• One to one manager: Real world lessons in customer relationship management
  nork: Peppers, Don and Rogers, Martha
  Argitaratua: (1999)
• Customer relationship management
  nork: Peeru Mohamed, H and Sagadevan, A
  Argitaratua: (2008)
• Customer Relationship Management
  nork: Urvashi Makkar and Harinder Kumar Makkar
  Argitaratua: (2012)
• Customer Relationship Management
  nork: Urvashi Makkar and Harinder Kumar Makkar
  Argitaratua: (2012)