Jay Kandampully, E. (2008). Service quality management in hospitality and tourism.
Chicago Edition CitationJay Kandampully, Ed. Service Quality Management in Hospitality and Tourism. Jaico Publishing House, Mumbai, 2008.
MLA Edition CitationJay Kandampully, Ed. Service Quality Management in Hospitality and Tourism. 2008.
Warning: These citations may not always be 100% accurate.