Service management and marketing: Customer management in service competition

Podobne knjige/članki

• Service management and marketing: A customer relationship management and approach
  od: Gronroos, Christian
  Izdano: (2001)
• Service management and marketing: customer relationship management approach /
  od: Gronroos, Christian .
  Izdano: (2007)
• Services marketing and management
  od: Balaji, B
  Izdano: (2002)
• Services, marketing and management
  od: Gilmore, Audrey
  Izdano: (2003)
• Services marketing and management
  od: Balagi, B
  Izdano: (2002)