Service management and marketing: Customer management in service competition

Antzeko izenburuak

• Service management and marketing: A customer relationship management and approach
  nork: Gronroos, Christian
  Argitaratua: (2001)
• Service management and marketing: customer relationship management approach /
  nork: Gronroos, Christian .
  Argitaratua: (2007)
• Services marketing and management
  nork: Balaji, B
  Argitaratua: (2002)
• Services, marketing and management
  nork: Gilmore, Audrey
  Argitaratua: (2003)
• Services marketing and management
  nork: Balagi, B
  Argitaratua: (2002)