Service management and marketing: Customer management in service competition

Lignende værker

• Service management and marketing: A customer relationship management and approach
  af: Gronroos, Christian
  Udgivet: (2001)
• Service management and marketing: customer relationship management approach /
  af: Gronroos, Christian .
  Udgivet: (2007)
• Services marketing and management
  af: Balaji, B
  Udgivet: (2002)
• Services, marketing and management
  af: Gilmore, Audrey
  Udgivet: (2003)
• Services marketing and management
  af: Balagi, B
  Udgivet: (2002)