Researching customer satisfaction and loyalty: How to find out what peoplereally think

Antzeko izenburuak

• Researching customer satisfaction and loyalty: how to find out what people really think /
  nork: Szwarc, Paul .
  Argitaratua: (2007)
• Researching customer satisfaction & loyalty:How to find out what people really think
  nork: Paul Szwarc
  Argitaratua: (2005)
• Researching customer satisfaction & loyalty
  nork: Szwarc, Paul
  Argitaratua: (2006)
• Measuring customer satisfaction
  nork: Gerson, Richard F
  Argitaratua: (2004)
• How to be better at customer care
  nork: Foster, Timothy
  Argitaratua: (2005)