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Researching customer satisfaction and loyalty: How to find out what peoplereally think

Bibliografske podrobnosti
Glavni avtor: Szwarc, Paul
Format: Printed Book
Izdano: Kogan Page Ltd., London 2006
Teme:
LEADER 00546nam a2200157 4500
082 |a 658.812 SZW-R 
100 |a Szwarc, Paul 
245 |a Researching customer satisfaction and loyalty: How to find out what peoplereally think  |c Szwarc, Paul 
250
260 |a Kogan Page Ltd., London  |c 2006 
300 |a 258 p 
490
650 |a Customer relationship management--Sales Management 
942 |c BK 
999 |c 127494  |d 127494 
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