Performance driven CRM: How to make your customer relationship management vision a reality

Antzeko izenburuak

• Customer relationship management CRM
  nork: Singh, P P and Jinender Kumar, N
  Argitaratua: (2009)
• Performance driven CRM /
  nork: Brown, Stanley A .
  Argitaratua: (2006)
• customer relationship management (CRM)
  nork: Singh, P.P
  Argitaratua: (2009)
• CRM Handbook: a Business guide to Customer relationship management
  nork: Dyche, Jill
  Argitaratua: (2013)
• Customer driven services management
  nork: Balachandran, S
  Argitaratua: (2004)