APA引文

Glynn, W. J. (2006). Understanding services management. Prentice Hall.

Chicago Edition Citation

Glynn, William J. Understanding Services Management. New Delhi: Prentice Hall, 2006.

MLA引文

Glynn, William J. Understanding Services Management. Prentice Hall, 2006.

警告：這些引文格式不一定是100％准確.