Dyfyniad APA

Glynn, W. J. (2006). Understanding services management. Prentice Hall.

Dyfyniad Arddull Chicago

Glynn, William J. Understanding Services Management. New Delhi: Prentice Hall, 2006.

Dyfyniad MLA

Glynn, William J. Understanding Services Management. Prentice Hall, 2006.

Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.