APA Edition Citation

Peppers, D. a. . R. (1999). One to one manager: Real world lessons in customer relationship management.

Chicago Edition Citation

Peppers, Don and Rogers. One to One Manager: Real World Lessons in Customer Relationship Management. Currency & Doubleday, New York, 1999.

MLA Edition Citation

Peppers, Don and Rogers. One to One Manager: Real World Lessons in Customer Relationship Management. 1999.

Warning: These citations may not always be 100% accurate.