Margerison, C. J. (2005). Art of effective communication: Conversation control skill for managers.
Chicago Edition CitationMargerison, Charles J. Art of Effective Communication: Conversation Control Skill for Managers. Excel Books, New Delhi, 2005.
MLA Edition CitationMargerison, Charles J. Art of Effective Communication: Conversation Control Skill for Managers. 2005.
Warning: These citations may not always be 100% accurate.