Evans, J. R. a. . D. (2001). Total quality: Management, organization, and strategy.
Chicago Edition CitationEvans, James R and Dean. Total Quality: Management, Organization, and Strategy. South-Western College Publishing , Australia, 2001.
MLA Edition CitationEvans, James R and Dean. Total Quality: Management, Organization, and Strategy. 2001.
Warning: These citations may not always be 100% accurate.