APA Edition Citation

Besterfield, D. H. (2001). Total quality management (2 Edition.).

Chicago Edition Citation

Besterfield, Dale H. Total Quality Management. 2 Edition. Dorling Kindersley (India) Pvt. Ltd., New Delhi, 2001.

MLA Edition Citation

Besterfield, Dale H. Total Quality Management. 2 Edition. 2001.

Warning: These citations may not always be 100% accurate.