Cartin, T. J. (2000). Principles and practices of organizational performance excellence.
Παραπομπή Chicago StyleCartin, T J. Principles and Practices of Organizational Performance Excellence. Prentice - Hall of India, Pvt. ltd., New Delhi, 2000.
Παραπομπή MLACartin, T J. Principles and Practices of Organizational Performance Excellence. 2000.
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