Wagen, L. V. D. (1997). Building quality service: With competency based human resource management.
Chicago Edition CitationWagen, Lyn Van Der. Building Quality Service: With Competency Based Human Resource Management. Jaico Publishing House, Bombay, 1997.
MLA Edition CitationWagen, Lyn Van Der. Building Quality Service: With Competency Based Human Resource Management. 1997.
Warning: These citations may not always be 100% accurate.