Parag Diwan. (1997). Quality in totality: A manager's guide to TQM and ISO 9000.
Chicago Edition CitationParag Diwan. Quality in Totality: A Manager's Guide to TQM and ISO 9000. Deep & Deep Publications, New Delhi, 1997.
MLA Edition CitationParag Diwan. Quality in Totality: A Manager's Guide to TQM and ISO 9000. 1997.
Warning: These citations may not always be 100% accurate.