Garvin, D. A. (1988). Managing quality: The strategic and competitive edge.
Chicago Edition CitationGarvin, David A. Managing Quality: The Strategic and Competitive Edge. Free Press, New York, 1988.
Cita MLAGarvin, David A. Managing Quality: The Strategic and Competitive Edge. 1988.
Atenció: Aquestes cites poden no estar 100% correctes.