World Bank Report. (2006). Reforming Public Services in India: Drawing lessons from success.
Citação norma ChicagoWorld Bank Report. Reforming Public Services in India: Drawing Lessons from Success. Sage Publications,NewDelhi, 2006.
Citação norma MLAWorld Bank Report. Reforming Public Services in India: Drawing Lessons from Success. 2006.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.