Service recovery paradox: success parameters

Lignende værker

• Services Marketing: Integrating Customer Focus Across the Firm
  af: Zeithaml, Valarie
  Udgivet: (2008)
• Effects of service recovery on customer
  af: Ting-yu Chuch
• The Recovery of India
  af: Chakrabarti, Atulanda
• THE RECOVERY OF CONFIDENCE
  af: GARDNER,JOHN W
  Udgivet: (1971)
• Depression, Recovery, and War: 1929-1945.
  Udgivet: (1966)