Service recovery paradox: success parameters

Ítems similars

• Services Marketing: Integrating Customer Focus Across the Firm
  per: Zeithaml, Valarie
  Publicat: (2008)
• Effects of service recovery on customer
  per: Ting-yu Chuch
• The Recovery of India
  per: Chakrabarti, Atulanda
• THE RECOVERY OF CONFIDENCE
  per: GARDNER,JOHN W
  Publicat: (1971)
• Depression, Recovery, and War: 1929-1945.
  Publicat: (1966)