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Service recovery paradox: success parameters

Sonraí Bibleagrafaíochta
Príomhúdar:	Anupam Krishna
Teanga:	Undetermined
Ábhair:	Customer service management Service recovery paradox Services recovery Service failures

Míreanna Comhchosúla

Services Marketing: Integrating Customer Focus Across the Firm
le: Zeithaml, Valarie
Foilsithe: (2008)

Effects of service recovery on customer
le: Ting-yu Chuch

The Recovery of India
le: Chakrabarti, Atulanda

THE RECOVERY OF CONFIDENCE
le: GARDNER,JOHN W
Foilsithe: (1971)

Depression, Recovery, and War: 1929-1945.
Foilsithe: (1966)

Disaster Recovery
le: Phillips,Brenda D.
Foilsithe: (2016)

Debt recovery law Banks and financial institutions
le: Chaturvedi, R.G
Foilsithe: (1996)

Structural adjustment for socio-economic recovery and transformation The African alternative /
le: Adedeji, Adebja
Foilsithe: (1990)

Recovery of debt under securitisation law
Foilsithe: (2007)

Successful service operations management
le: Metters, Richard
Foilsithe: (2003)

How Bank credit is administred : supervision and follow up
le: Bidan, S N
Foilsithe: (1988)

East Asia the road to recovery
Foilsithe: (1998)

Service chain management : technology innovation for the service business /
Foilsithe: (2008)

Customer service building successful skills for the twenty - first century
le: Lucas, Robert W
Foilsithe: (2012)

A primer for disaster recovery planning in an IT environment /
le: Hiatt, Charlotte J.
Foilsithe: (2000)

Providing exceptional customer service /
le: Rowson, Pauline .
Foilsithe: (2005)

Customer service in co-operative banks /
le: Dileep, A. S.
Foilsithe: (2010)

Customer service excellence: trends and strategies /
le: Nageswara Rao S B
Foilsithe: (2004)

Bank credit management
le: Murali, S and Subbakrishna, K R
Foilsithe: (2012)

Bank credit management
le: Murali, S and Subbakrishna, K R
Foilsithe: (2012)

Bank credit management
le: Murali, S and Subbakrishna, K R
Foilsithe: (2008)

Effective customer service: ten steps for technical professions/
le: Goetsch, David L.
Foilsithe: (2004)

Marketing of Services
le: Bhat,Mushtaq.A
Foilsithe: (2006)

Government tightens tax recovery norms
le: Balraj Mehta

Customer-driven services management/
le: Balachandran, S
Foilsithe: (1999)

Customer service: empowerment and entrapment
Foilsithe: (2001)

Principles of services marketing
le: Palmer, Adrian; Author
Foilsithe: (2001)

Complete guide to debt recovery
le: Mason, Roger
Foilsithe: (2006)

Tompeters reinventing work : the professional service from 50
le: Peters, Tom
Foilsithe: (1999)

How to turn Customer Service into Customer Sales
le: Bernand Katz
Foilsithe: (2000)

Successful service operations management
le: Metters, Richard; Metters Kathryn King; Pullman, Model; Walton, Steve
Foilsithe: (2006)

Success at the enquiry desk:successful enquiry answering every time
le: Buckley Owen, Tim
Foilsithe: (2006)

Services marketing: integrating customer focus across the firm
le: Bitner, Mary Jo; Author, et al.
Foilsithe: (2003)

Management of financial services
le: Gopal, C Rama
Foilsithe: (2014)

National Disaster Management Guidelines ; Medical Prepardness and mass casualty management
le: Bhardwaj, J R
Foilsithe: (2007)

Development Financial Institutions in India Changing Role and Strategies
le: K B D Sobha Rani
Foilsithe: (2010)

Services marketing /
le: Rama Mohana Rao, K.
Foilsithe: (2013)

Services marketing :
le: Lovelock, Christopher H.
Foilsithe: (2018)

Services marketing :
le: Lovelock, Christopher H.
Foilsithe: (2018)

Srivastava's securitisation and debt recovery laws: commentaries on recovery...
Foilsithe: (2006)