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Service recovery paradox: success parameters

Manylion Llyfryddiaeth
Prif Awdur:	Anupam Krishna
Iaith:	Undetermined
Pynciau:	Customer service management Service recovery paradox Services recovery Service failures

Eitemau Tebyg

Services Marketing: Integrating Customer Focus Across the Firm
gan: Zeithaml, Valarie
Cyhoeddwyd: (2008)

Effects of service recovery on customer
gan: Ting-yu Chuch

The Recovery of India
gan: Chakrabarti, Atulanda

THE RECOVERY OF CONFIDENCE
gan: GARDNER,JOHN W
Cyhoeddwyd: (1971)

Depression, Recovery, and War: 1929-1945.
Cyhoeddwyd: (1966)

Disaster Recovery
gan: Phillips,Brenda D.
Cyhoeddwyd: (2016)

Debt recovery law Banks and financial institutions
gan: Chaturvedi, R.G
Cyhoeddwyd: (1996)

Structural adjustment for socio-economic recovery and transformation The African alternative /
gan: Adedeji, Adebja
Cyhoeddwyd: (1990)

Recovery of debt under securitisation law
Cyhoeddwyd: (2007)

Successful service operations management
gan: Metters, Richard
Cyhoeddwyd: (2003)

How Bank credit is administred : supervision and follow up
gan: Bidan, S N
Cyhoeddwyd: (1988)

East Asia the road to recovery
Cyhoeddwyd: (1998)

Service chain management : technology innovation for the service business /
Cyhoeddwyd: (2008)

Customer service building successful skills for the twenty - first century
gan: Lucas, Robert W
Cyhoeddwyd: (2012)

A primer for disaster recovery planning in an IT environment /
gan: Hiatt, Charlotte J.
Cyhoeddwyd: (2000)

Providing exceptional customer service /
gan: Rowson, Pauline .
Cyhoeddwyd: (2005)

Customer service in co-operative banks /
gan: Dileep, A. S.
Cyhoeddwyd: (2010)

Customer service excellence: trends and strategies /
gan: Nageswara Rao S B
Cyhoeddwyd: (2004)

Bank credit management
gan: Murali, S and Subbakrishna, K R
Cyhoeddwyd: (2012)

Bank credit management
gan: Murali, S and Subbakrishna, K R
Cyhoeddwyd: (2012)

Bank credit management
gan: Murali, S and Subbakrishna, K R
Cyhoeddwyd: (2008)

Effective customer service: ten steps for technical professions/
gan: Goetsch, David L.
Cyhoeddwyd: (2004)

Marketing of Services
gan: Bhat,Mushtaq.A
Cyhoeddwyd: (2006)

Government tightens tax recovery norms
gan: Balraj Mehta

Customer-driven services management/
gan: Balachandran, S
Cyhoeddwyd: (1999)

Customer service: empowerment and entrapment
Cyhoeddwyd: (2001)

Principles of services marketing
gan: Palmer, Adrian; Author
Cyhoeddwyd: (2001)

Complete guide to debt recovery
gan: Mason, Roger
Cyhoeddwyd: (2006)

Tompeters reinventing work : the professional service from 50
gan: Peters, Tom
Cyhoeddwyd: (1999)

How to turn Customer Service into Customer Sales
gan: Bernand Katz
Cyhoeddwyd: (2000)

Successful service operations management
gan: Metters, Richard; Metters Kathryn King; Pullman, Model; Walton, Steve
Cyhoeddwyd: (2006)

Success at the enquiry desk:successful enquiry answering every time
gan: Buckley Owen, Tim
Cyhoeddwyd: (2006)

Services marketing: integrating customer focus across the firm
gan: Bitner, Mary Jo; Author, et al.
Cyhoeddwyd: (2003)

Management of financial services
gan: Gopal, C Rama
Cyhoeddwyd: (2014)

National Disaster Management Guidelines ; Medical Prepardness and mass casualty management
gan: Bhardwaj, J R
Cyhoeddwyd: (2007)

Development Financial Institutions in India Changing Role and Strategies
gan: K B D Sobha Rani
Cyhoeddwyd: (2010)

Services marketing /
gan: Rama Mohana Rao, K.
Cyhoeddwyd: (2013)

Services marketing :
gan: Lovelock, Christopher H.
Cyhoeddwyd: (2018)

Services marketing :
gan: Lovelock, Christopher H.
Cyhoeddwyd: (2018)

Srivastava's securitisation and debt recovery laws: commentaries on recovery...
Cyhoeddwyd: (2006)