Effects of service recovery on customer

Những quyển sách tương tự

• GAP BETWEEN PERCEIVED AND DERIVED LEVEL OF CUSTOMERS' SATISFACTION ON BANKING SERVICES (WITH SPECIAL REFERENCE TO SERVICE RENDERED BY NEW PRIVATE SECTOR BANK IN COIMBATORE CITY)
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  Được phát hành: (2013)
• Service recovery paradox: success parameters
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• Customer relationship management
  Bằng: Mukherjee, Debasis
  Được phát hành: (2011)
• EXPLORING THE MODERATING EFFECTS OF RELATIONSHIP INERTIA AND SWITCHING COST ON CR M PERFORMANCE-CUSTOMER SATISFACTION- RETENTION LINK: EMPIRICAL EVIDENCE FROM INDIAN BANKING INDUSTRY
  Bằng: Arup Kumar Baksi and Bivraj Bhusan Parida
  Được phát hành: (2013)
• Exploring the correlations among service
  Bằng: Cheng-wen Liao