Skip to content
VuFind
  • Language
    • English
    • Deutsch
    • Español
    • Français
    • Italiano
    • 日本語
    • Nederlands
    • Português
    • Português (Brasil)
    • 中文(简体)
    • 中文(繁體)
    • Türkçe
    • עברית
    • Gaeilge
    • Cymraeg
    • Ελληνικά
    • Català
    • Euskara
    • Русский
    • Čeština
    • Suomi
    • Svenska
    • polski
    • Dansk
    • slovenščina
    • اللغة العربية
    • বাংলা
    • Galego
    • Tiếng Việt
    • Hrvatski
    • हिंदी
Advanced
  • Effects of service recovery on...
  • Cite this
  • Email this
  • Print
  • Export Record
    • Export to RefWorks
    • Export to EndNoteWeb
    • Export to EndNote
  • permanent_link
Loading...

QR Code

Effects of service recovery on customer

Bibliographic Details
Main Author: Ting-yu Chuch
Language:Undetermined
Subjects:
Catering industry
Customer satisfaction
Relationship retention
Service recovery
  • Holdings
  • Description
  • Similar Items
  • Staff View

University of Kerala

Holdings details from University of Kerala

Similar Items

  • GAP BETWEEN PERCEIVED AND DERIVED LEVEL OF CUSTOMERS' SATISFACTION ON BANKING SERVICES (WITH SPECIAL REFERENCE TO SERVICE RENDERED BY NEW PRIVATE SECTOR BANK IN COIMBATORE CITY)
    by: V. SANTHI AND R. SUDHA
    Published: (2013)
  • Service recovery paradox: success parameters
    by: Anupam Krishna
  • Customer relationship management
    by: Mukherjee, Debasis
    Published: (2011)
  • EXPLORING THE MODERATING EFFECTS OF RELATIONSHIP INERTIA AND SWITCHING COST ON CR M PERFORMANCE-CUSTOMER SATISFACTION- RETENTION LINK: EMPIRICAL EVIDENCE FROM INDIAN BANKING INDUSTRY
    by: Arup Kumar Baksi and Bivraj Bhusan Parida
    Published: (2013)
  • Exploring the correlations among service
    by: Cheng-wen Liao

Search Options

  • Search History
  • Advanced Search

Find More

  • Browse the Catalog
  • Browse Alphabetically
  • Explore Channels

Need Help?

  • Search Tips
  • Ask a Librarian
  • FAQs
Loading...