Drivers of customer satisfaction in libraries:

समान संसाधन

• Delivering satisfaction and service quality
  प्रकाशित: (2009)
• Delivering satisfaction and service quality
  प्रकाशित: (2009)
• Comparative study of customer satisfaction in
  द्वारा: Vijay Prakash Gupta & Agarwal P K
• Quality: from customer needs to customer satisfaction
  द्वारा: Bergman, Bo
  प्रकाशित: (2006)
• Delivering satisfaction and service quality: a cutomer based approach for libraries
  द्वारा: Peter Hernon
  प्रकाशित: (2013)