Drivers of customer satisfaction in libraries:

Bibliografiset tiedot
Päätekijä: Chaminda Jayasundara
Kieli:Undetermined
Aiheet:
Customer satisfaction
Relationship management; Service marketing; Quality attributes; Reader services
Service quality
University libraries
User services
Quality determinants

University of Kerala

Saatavuus: University of Kerala

Samankaltaisia teoksia