Drivers of customer satisfaction in libraries:

Xehetasun bibliografikoak
Egile nagusia: Chaminda Jayasundara
Hizkuntza:Undetermined
Gaiak:
Customer satisfaction
Relationship management; Service marketing; Quality attributes; Reader services
Service quality
University libraries
User services
Quality determinants

University of Kerala

Aleari buruzko argibideak University of Kerala

Antzeko izenburuak