Drivers of customer satisfaction in libraries:

Manylion Llyfryddiaeth
Prif Awdur: Chaminda Jayasundara
Iaith:Undetermined
Pynciau:
Customer satisfaction
Relationship management; Service marketing; Quality attributes; Reader services
Service quality
University libraries
User services
Quality determinants

University of Kerala

Manylion daliadau o University of Kerala

Eitemau Tebyg