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| LEADER |
01290nam a2200193Ia 4500 |
| 001 |
184098 |
| 008 |
170722s9999 xx 000 0 und d |
| 020 |
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|a 978178163
|
| 245 |
|
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|a Encyclopaedia of customer relationship management. 4V
|b Strategy, tools and techniques /
|
| 260 |
|
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|a London :
|b Koros Press Ltd ,
|c 2012.
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| 500 |
|
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|a V1.Consumer retention and satisfaction in business management,V2.Strategies in customer relationship management,V3.Tools of communication in customer relationship management,V4.Business and consumer rights
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| 700 |
|
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|a Rai, R. P.
|e editor.
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| 923 |
|
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|d 20131029
|n GBC-121
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| 942 |
|
|
|c REF
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| 999 |
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|c 151084
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|e Ganesh Books
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|r 2017-08-12
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