Gould, R. (2012). Creating the strategy: Winning and keeping customers in B2B markets. KoganPage.
Chicago Edition CitationGould, Rennie. Creating the Strategy: Winning and Keeping Customers in B2B Markets. London: KoganPage, 2012.
MLA Edition CitationGould, Rennie. Creating the Strategy: Winning and Keeping Customers in B2B Markets. KoganPage, 2012.
Warning: These citations may not always be 100% accurate.