APA Edition Citation

Dahlgaard, J. J., Kanji, G. K., & Kristensen , K. (1998). Fundamentals of total quality management: Process analysis and improvement. Chapman & Hall.

Chicago Edition Citation

Dahlgaard, Jens J., Gopal K. Kanji, and Kai Kristensen. Fundamentals of Total Quality Management: Process Analysis and Improvement. U. K.: Chapman & Hall, 1998.

MLA Edition Citation

Dahlgaard, Jens J., et al. Fundamentals of Total Quality Management: Process Analysis and Improvement. Chapman & Hall, 1998.