APA Edition Citation

Janakiraman, B., & Gopal , R. K. (2010). Total quality management: Text and cases. PHI Learning.

Chicago Edition Citation

Janakiraman, B., and R. K. Gopal. Total Quality Management: Text and Cases. New Delhi: PHI Learning, 2010.

MLA Edition Citation

Janakiraman, B., and R. K. Gopal. Total Quality Management: Text and Cases. PHI Learning, 2010.

Warning: These citations may not always be 100% accurate.