APA Edition Citation

Buttle, F. (2009). Customer relationship management: Concepts and technologies. Elsevier.

Chicago Edition Citation

Buttle, Francis. Customer Relationship Management: Concepts and Technologies. London: Elsevier, 2009.

MLA Edition Citation

Buttle, Francis. Customer Relationship Management: Concepts and Technologies. Elsevier, 2009.

Advarsel: Disse citationer er muligvist ikke 100% nøjagtige.