APA-referens

Dileep, A. S., & Harikumar , V. (2010). Customer service in co-operative banks. Sonali Publications.

Chicago-stil citat

Dileep, A. S., och V. Harikumar. Customer Service in Co-operative Banks. New Delhi: Sonali Publications, 2010.

MLA-referens

Dileep, A. S., och V. Harikumar. Customer Service in Co-operative Banks. Sonali Publications, 2010.