APA引用形式

Rai, A. K. (2008). Customer relationship management: Concepts and cases. PHI Learning.

シカゴスタイル引用形

Rai, Alok Kumar. Customer Relationship Management: Concepts and Cases. New Delhi: PHI Learning, 2008.

MLA引用形式

Rai, Alok Kumar. Customer Relationship Management: Concepts and Cases. PHI Learning, 2008.

警告: この引用は必ずしも正確ではありません.