Mukerjee, K. (2007). Customer relationship management: A strategic approach to marketing. Prentice- Hall India.
Stile di citazione ChicagoMukerjee, Kaushik. Customer Relationship Management: A Strategic Approach to Marketing. New Delhi: Prentice- Hall India, 2007.
Citazione MLAMukerjee, Kaushik. Customer Relationship Management: A Strategic Approach to Marketing. Prentice- Hall India, 2007.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.